This Privacy Policy outlines the information collection, use, and protection practices of TTG Fitness (“we,” “us,” or “our” “TTG”) in relation to the use of our website. We are committed to safeguarding the privacy of individuals who visit our website, especially when it comes to the collection and use of personal information for lead generation and prospect interest. By using our website, you consent to the practices described in this Privacy Policy. the

Effective Date 11/01/2025

1. Information We Collect
   1. Personal Information: We may collect personal information, such as your name, email address, phone number, and billing information, when you voluntarily provide it to us during registration, membership sign-up, contact forms, or when making purchases.
      • Contact Information: Including but not limited to your name, email address, phone number, and postal address.
      • Demographic Information: Such as your age, gender, and interests.
2. Automated Information: We may collect non-personal information automatically, including but not limited to:
   • Cookies and Tracking Technologies: We use cookies and similar technologies to collect information about your browsing activities on our website. This may include your IP address, browser type, operating system, and pages visited.
3. How We Use Your Information: We use the information collected for the following purposes:
   1. To Provide and Improve Services: We may use your personal information to process payments, fulfill orders, manage memberships, communicate with you, and provide customer support.
   2. To Personalize User Experience: We may use your information to personalize your website experience, tailor content, and deliver targeted promotions based on your preferences.
   3. To Analyze and Improve: We may use usage data to analyze trends, monitor website performance, and enhance our services, offerings, and user interface.
4. Information Sharing: We do not sell, rent, or trade your personal information to third parties. We may share your information with:
   1. Service Providers: We may engage trusted third-party service providers to assist us in delivering services, such as payment processing, website hosting, and analytics. These providers are obligated to maintain the confidentiality and security of your personal information.
   2. Legal Requirements: We may disclose your information if required by law, government request, or to protect our rights, property, or safety, as well as the rights, property, and safety of others.
5. Data Security: We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure. We strive to protect your information but cannot guarantee absolute security.
6. Third-Party Links: Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of these third parties before providing any personal information.
7. Your Rights: Your rights to your information:
   1. Access and Correct Your Information: You can request access to your personal information and update or correct it if it is inaccurate.
   2. Opt-Out: You can opt-out of receiving marketing communications from us at any time by using the unsubscribe link in our emails or replying “stop” to our SMS messages or contacting us directly.
8. Children’s Privacy: Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from individuals under the age of 13. If you are a parent or guardian and believe we have collected information about your child, please contact us, and we will take steps to remove that information.
9. Changes to this Privacy Policy: We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
10. Contact Us: If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at [email address] or through the contact information provided on our website.
11. Contact Information for Accessibility Concerns: If you have any questions, concerns, or feedback related to the accessibility of our website, please contact us at:
    
    TTG
    2845 Jones Franklin Rd,
    Raleigh, NC 27606
    (919) 999-8349
    
    We are dedicated to providing an accessible online experience for all users and will work to ensure that your concerns are addressed in a timely and effective manner.

By continuing to use our website, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein.

Terms of Service
These Terms of Service (“Terms”) govern your use of our website, services, and membership offerings. By accessing or using our site, signing up for classes, or becoming a member, you agree to these Terms.

1. General Use:
   1. You agree to provide accurate, complete, and updated information when registering or purchasing services.
   2. We may update these Terms at any time, and continued use of our website or services means you accept the updated Terms.
2. Membership and Services
   • Memberships, passes, and services are non-transferable.
   • Fees, schedules, and availability may change with notice posted on our website or emailed to members.
   • Cancellation and refund policies are provided separately during checkout or membership sign-up.
3. Health and Safety
   • By using our facilities or participating in classes, you confirm you are physically capable and have consulted a physician if necessary.
   • You understand participation involves inherent risks of injury, and you voluntarily assume all such risks.
   • You agree to follow all safety instructions from staff and comply with posted rules.
4. Communication Consent
   • By providing your email address and/or phone number, you consent to:
     • Receiving service-related communications (class reminders, schedule updates, billing notifications).
     • Receiving marketing communications (special offers, promotions, events) from [Gym Name].
     • Communications may include emails, text messages (SMS), or phone calls. Message and data rates may apply.
5. Opt Out
   • You may opt out of marketing communications at any time by clicking “unsubscribe” in an email or replying “STOP” to SMS.
   • You will continue to receive service-related communications necessary to your membership or use of our services.
6. Eligibility: Our Services are available to individuals of all ages. By using the Services, you represent that you have the legal capacity to enter into these Terms or that a parent/guardian has agreed to these Terms on your behalf.
   
7. Information Collection & Use
   • What We Collect
     • When you sign up for text message notifications, we collect your phone number and store records of the messages we send and receive.
     • How We Use Your Information
       • Your phone number will be used only to deliver important messages such as account notifications, gym updates, scheduling reminders, promotions, or alerts you have opted in to receive.
     • Who We Share Information With
       • We use service providers, including Twilio, to deliver our text messages. Twilio processes your phone number and message content solely to send you the communications you’ve requested. We do not sell or rent your phone number to third parties.
     • Message Frequency & Costs
       • Message frequency varies by program. Standard message and data rates may apply.
     • Security & Retention
       • We take reasonable precautions to protect your information. Records of messages are retained only as long as necessary for business or legal requirements.